Job Title: Collections Associate
Location: Miami, Florida
Type: Direct Hire
Compensation: $45,000.00 - $55,000.00
Contractor Work Model: Onsite
Hours: 40.0
Responsibilities

+ Coordinate the collection and verification of Housing Assistance Payment (HAP) information required to support accurate payment processing and account management.

+ Interface with landlords, tenants, and internal stakeholders regarding payment issues, outstanding balances, discrepancies, and disputed amounts, ensuring timely resolution.

+ Review and monitor portability billing and associated fees, ensuring accurate billing, documentation, and follow-up on outstanding balances.

+ Monitor program cash flow and assist with tracking incoming and outgoing funds associated with leasing activity and HAP transactions.

+ Review payment files and financial records to identify duplicate payments, discrepancies, overpayments, and potential recovery opportuni...