Become a pivotal part of a Canadian company as a Collections Analyst in Burlington, Ontario. The role emphasizes managing accounts, recovering payments, and fostering customer relationships.
The Collections Analyst will oversee a portfolio of accounts, handle overdue payments, and resolve disputes effectively. This position requires a strong customer service focus and the ability to collaborate with both internal teams and external clients. Attention to detail is crucial, along with ensuring accurate reporting and maintaining comprehensive records of collection activities.
Key Responsibilities:
• Review and manage accounts to arrange customer payments
• Maintain detailed records of collections and resolutions
• Identify and address issues affecting payments
• Process incoming payments and credit limit requests
• Prepare and submit monthly management reports
Requirements:
• College diploma in Accounting or related field preferred
• Minimum 2 years of B2B co...