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Collections Analyst at Vodafone Ghana

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Confidential
πŸ“ Ghana, Ghana
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Location Ghana
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Posted June 08, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsible for managing and collection all the outstanding accounts receivables form clients and customers. In addition, be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables.

Key Accountabilities And Decision Ownership

  • Ensure compliance to dunning policies to curtail churn

  • increase cash by collecting all current revenue and not more than 5% of aged debt should be more than 90 days

  • Contribute to curtailment of Bad debts through Faster & higher collections in 30-60 buckets and higher recoveries in 90+ buckets

  • Ensure that on a monthly basis, all customers in your base receive their bills and are set up on ebilling

  • Meet retention target through customer issue resolution

  • Ensure 100% of dispute resolution before next billing cycle from the month raised

  • Adjustment & Reconciliation to be completed before the next...
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    πŸ“ Location Details

    πŸŒ†
    City
    Ghana
    πŸ—ΊοΈ
    Country
    Ghana
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    Commute
    Local Area

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