Early Collections Agent

Tachbrook Park

Permanent, Full-time, Hybrid

Salary: up to £28,500 (dependant on experience)

About The Role

This role plays a critical part in supporting both our customers and the business by proactively managing customer debt, resolving overdue invoices, and helping us achieve key performance targets.

You’ll work closely with customers, internal stakeholders, and third-party partners to secure positive outcomes, while also contributing ideas to continuously improve our processes and ways of working.

This is a great opportunity for colleagues who enjoy problem-solving, handling challenging conversations professionally, and working in a fast-paced, target-driven environment.

Key responsibilities

• Proactively contact customers to resolve outstanding debt, handling objections professionally and assertively to achieve successful outcomes
• Negotiate and validate payment plans where a...