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Collections Advisor
Anderson Knight
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Stobcross (historical), United Kingdom
Location
Stobcross (historical)
Posted
June 12, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Anderson Knight is recruiting a Collections Advisor on behalf of a well-established organisation.
This role is ideal for someone who is confident speaking with customers, enjoys problem-solving, and is able to handle sensitive conversations with empathy. Those with strong customer service experience will be considered, although experience within financial services or a collections environment would be an advantage.
Location: Glasgow (Hybrid after training)
Salary: Β£26,000
Hours: 35 per week
Rotational shifts + 1 in 4 weekend cover (Day off in lieu)
8am-4pm (3 weeks) and 12pm-8pm (1 week)
Key Responsibilities
β’ Contact and support customers who have fallen behind on payments, ensuring conversations are handled professionally and with care.
β’ Carry out inbound and outbound calls to understand customer circumstances and agree sustainable repayment plans.
β’ Complete income and expenditure assessments to determine affordable solutions.
β’ Maintain...
This role is ideal for someone who is confident speaking with customers, enjoys problem-solving, and is able to handle sensitive conversations with empathy. Those with strong customer service experience will be considered, although experience within financial services or a collections environment would be an advantage.
Location: Glasgow (Hybrid after training)
Salary: Β£26,000
Hours: 35 per week
Rotational shifts + 1 in 4 weekend cover (Day off in lieu)
8am-4pm (3 weeks) and 12pm-8pm (1 week)
Key Responsibilities
β’ Contact and support customers who have fallen behind on payments, ensuring conversations are handled professionally and with care.
β’ Carry out inbound and outbound calls to understand customer circumstances and agree sustainable repayment plans.
β’ Complete income and expenditure assessments to determine affordable solutions.
β’ Maintain...