📍 Local Job Near You
Collection Officer (Mashreq Global Network)
Mashreq Bank PSC
📍
, , pakistan, Pakistan
Location
, , pakistan
Posted
June 02, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description
Job Purpose
Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools (Telephone, letters, email, fax, legal process, etc).
Key Result Areas
- Work a queue of delinquent accounts. The job involves tele‑calling for most part of the day—approximately 100–150 calls on a daily basis.
- Work is done on an automated collection system—Finn1 which is a web‑based system.
- Make regular contact with customers to collect the full overdue payment or, if the full payment cannot be made, negotiate a repayment plan as required.
- Follow up promises to ensure payments are received.
- Identify potential skips and fraud cases and elevate all irregularities in accounts to the attention of the TL.
- Develop an assertive approach to resolve customer queries.
- Propose settlement nego...