Overview

The Collection Associate is responsible for coordinating with external partners, clients, and internal departments to ensure smooth business operations, while also managing the timely collection of payments. The role requires excellent communication skills, fieldwork experience, and attention to detail to support organizational financial goals and maintain positive stakeholder relationships.

Responsibilities

• Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
• Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication between departments and external contacts.
• Follow up with clients and partners for outstanding receivables in accordance with com...