**JOB OVERVIEW:**

Provide fast and courteous service for food and beverages to guests and ensure quality of food and beverage presentation per established standards.

At **InterContinental Hotels & Resorts®** we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

+ **Be charming** by being approachable, having confidence and showing respect.
+ **Stay in the moment** by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
+ **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

**DUTIES AND RESPONSIBILITIES:**

**Financial Returns**

+ Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
+ Greet guests pleasantly as they a...