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Job Description
π We're Hiring: Cloud Operation Specialist! π
About the Company:
A fast growing multi-cloud solutions provider headquartered in Dubai and Malaysia, specializing in end-to-end cloud migration and security services while partnering with leading global cloud platforms to support Web3-focused businesses.
About the Role:
Responsible for managing the end-to-end customer and partner account lifecycle, ensuring smooth execution of operational processes, accurate reporting, and efficient coordination of post-sales services. This role plays a key part in supporting business operations, enhancing customer satisfaction, and contributing to overall process optimization.
Job Responsibilities:
Billing & Account Management
- Manage the full customer account lifecycle, including account activation, suspension, and closure, ensuring billing accuracy at all stages
- Coord...