Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.

This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infr...