About The Opportunity

The Cloud Engineer is a technical position within the Managed Services division, responsible for managing Netrix and its customers' IT infrastructure (on-prem/hosted and cloud environments). The Cloud Engineer reports to the TOC/NOC Manager under Managed Services and serves as an escalation point for the TOC/NOC, Service Desk and Systems Team.

The ideal candidate will have 3 - 5 years of hands-on experience and strong skills in administration, management, monitoring, and troubleshooting of Windows/Linux Server environments, Virtualization (Hyper‑V and VMware) and familiarity with Basic Network Support. The role is responsible for responding to alerts generated by monitoring and operational tools, assessing events that require investigation, and coordinating or performing initial remediation as needed. In addition to day‑to‑day operational support, this role contributes to small‑scale projects, ongoing tuning and optimization of monitoring a...