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Cloud Computing Specialist (ServiceNow CSM)
Crescens Inc.
📍
New York County, New York, United States
Location
New York County, New York
Posted
May 16, 2026
Commute
Local Area
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Job Description
Job Title: Cloud Computing Specialist (ServiceNow CSM)
Location: New York, NY (Hybrid 3 Days Onsite / 2 Days Remote)
Duration 6+ Months Contract
Employment Type: Hourly Consultant
Job Summary
We are looking for a skilled ServiceNow CSM Specialist with strong experience in implementing and supporting ServiceNow Customer Service Management (CSM) solutions. The ideal candidate should have hands-on expertise in ServiceNow development, integrations, reporting, governance, and platform customization.
Key Responsibilities
Location: New York, NY (Hybrid 3 Days Onsite / 2 Days Remote)
Duration 6+ Months Contract
Employment Type: Hourly Consultant
Job Summary
We are looking for a skilled ServiceNow CSM Specialist with strong experience in implementing and supporting ServiceNow Customer Service Management (CSM) solutions. The ideal candidate should have hands-on expertise in ServiceNow development, integrations, reporting, governance, and platform customization.
Key Responsibilities
- Lead end-to-end ServiceNow CSM implementations from discovery to deployment and support
- Configure and customize:
- Case Management
- SLAs &am...