Overview

Quatre Recursos Humanos is looking for 2 young Brazilian Engineers, from the System / Computational / IT area. Native Portuguese speakers to their office in Buenos Aires, Argentina. Resumes in English should be sent to Thomson Reuters is the client, a leading source of intelligent information for businesses and professionals, serving four primary customer groups.

Position Overview

The Customer Service Executive provides 1st level Technical support for Thomson Reuters line of software and services. Handles customer inquiries promptly, professionally and knowledgeably. This role has a strong influence on customer satisfaction. Handles inquiries via phone, email or chat regarding technical issues with software, hardware, online or electronic products. Maintains a clear focus on inquiry resolution and ensures that all necessary actions are taken to resolve a customer’s inquiry in a timely, professional and satisfactory manner. May respond to inquir...