PURPOSE OF THIS POSITION

The Clinical Support Associate is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the office. Also responsible for financial tracking of revenues. Collaborates with the Department RNs, Supervisor, Physician and Director.

JOB DUTIES/RESPONSIBILITIES

Duty 1: Enters all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service. Inputs all facility charges. Ensures timely completion of chart per hospital policy.

Duty 2: Schedules all patient appointments in an efficient manner to accommodate patients, physicians and staffing schedules. Makes appointment confirmation calls to patients one day prior to their scheduled appointment. Establish a system to track cancelled appointments and resch...