Key Roles and Responsibilities

• Plan, implement and oversee the agency’s counselling services and programmes to ensure professional standards, quality assurance and effective care for service users.
• Provide clinical supervision, case consultation and professional guidance to counselling staff.
• Prepare reports on counselling services, programme outcomes, and service performance.
• Conceptualise, implement, and manage community outreach initiatives focusing on mental health awareness and suicide prevention.
• Establish and maintain strong networks and collaborations with mental health professionals, healthcare providers, and relevant stakeholders.
• Prepare and manage budgets, funding proposals, and grant applications for counselling services and programmes.
• Develop, review, and update policies, protocols, and clinical standards to enhance the effectiveness and efficiency of counselling services.
• Conceptualise an...