Clinical Customer Service Advisor

Are you passionate about making a difference in healthcare and enjoy building strong customer relationships? This is your chance to join a cutting-edge company as a Clinical Customer Service Advisor, where your skills and dedication will truly impact lives. You will play a vital role supporting clients and ensuring smooth communication with orders, all within a supportive and forward-thinking environment.

Clinical Customer Service Advisor Responsibilities

This position will involve, but will be limited to:

Acting as the primary contact for customers, providing expert support and guidance to ensure their needs are met efficiently and professionally.
Managing customer enquiries promptly, accurately, and with a proactive approach, helping to build trust and loyalty.
Coordinating orders and liaising with laboratories to track testing progress, supporting the overall operational flow.
Maintaining detailed records using E...