Review and audit clinical documentation, patient records, and care coordination notes for accuracy, completeness, and compliance.
Evaluate clinical workflows and documentation against established guidelines, internal policies, and applicable regulatory standards.
Identify discrepancies, missing information, and potential compliance risks, and escalate issues where appropriate.
Analyse audit findings and prepare clear, detailed reports with recommendations for corrective actions and process improvement.
Collaborate with clinical teams, quality teams, and operations staff to address audit findings and improve documentation quality.
Monitor trends in audit results to identify recurring issues, training needs, and opportunities for operational improvement.
Support quality assurance initiatives by maintaining audit logs, tracking corrective actions, and following up on resolution status.
Assist in preparing documentation and reports for internal reviews and exter...