Clinical Admin / Referral Coordinator
Beecroft Animal Specialist & Emergency Hospital
Job Summary
The Referral Coordinator plays a key role in managing referral cases and coordinating communication between referring veterinary clinics, specialists, internal departments, and pet owners. This position ensures smooth scheduling, accurate case management, and seamless patient flow within a fast-paced specialist and emergency hospital environment. The role also supports operational efficiency by maintaining accurate records, coordinating appointments, and delivering a professional and compassionate client experience. Key Responsibilities
Referral Coordination & Case Management
Coordinate incoming referral cases from external veterinary clinics and internal departments Manage referral appointments, admissions, and follow-up scheduling Liaise with specialists, ECC veterinarians, nurses, and reception teams to ensure smooth case flow Monitor referral case progress and follow up ...