Position Purpose: To provide administrative and operational support to the Medical Advisory Unit by coordinating clinical workflows, managing case administration, maintaining accurate records, and supporting Medical Advisors, Clinical Managers, and Clinical Care Coordinators in the administration of clinical reviews, ex‑gratia requests, disputes, appeals, and managed care processes.

The role ensures efficient case flow, accurate documentation, regulatory compliance, and effective communication between internal and external stakeholders.

Experience

• Minimum 2–3 years’ administrative experience
• Experience in a managed care, medical scheme, healthcare, or clinical environment preferred
• Experience working with appeals, disputes, or healthcare administration processes advantageous

Qualifications

• Grade 12 / Matric (essential)
• Certificate or Diploma in Healthcare Administration, Office Ad...