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Clinic Supervisor (Contact Center) - LV Durango Family Medicine Clinic - Full Time 8 Hour Rotating Shift (Exempt)(Non-Union)
University of Southern California
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LAS VEGAS, United States
Location
LAS VEGAS
Posted
June 23, 2026
Commute
Local Area
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Job Description
Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff, including Support Coordinators, Medical Assistants, and LVN's.Performs complex and varied administrative and clinical assignments. The Clinical Contact Center (CCC) Supervisor provides leadership, coaching, development, and support to their CCC team as they field calls from clients/patients. The CCC Supervisor will be responsible for identifying training and performance needs, monitoring phone and work queue performance, developing action plans for improving and sustaining team performance as well as participating in and completing special projects as assigned. They will work closely with clinic partners and serve as an escalation po...