Provides leadership, direction and administration of all aspects of clinic activities to ensure accomplishment of its targets and objectives; supports the Head of Retail Clinic Operations, and/or his/her designate, and actively contributes to the overall goals of the organization.

DUTIES & RESPONSIBILITIES

• Key delivery areas are: Customer Service and Brand Loyalty; Revenue and Profitability; Operational Efficiency; Quality Regulatory Compliance; People and Culture Excellence.
• Strictly implement and comply with the Practice Guidelines of your profession.
• Provide ethical and safe patient care and exceptional customer service.
• Ensure compliance to all government regulatory requirements.
• Attend meetings such as, but not limited to, Clinic Management staff meeting, QA meeting. Actively participate in order to contribute in the system improvement.
• Effectively disseminate information discussed through meetings, cl...