Overview:

The Client Success Partner is responsible for growth and retention of a client portfolio comprised of up to 30-35 accounts in the Retail, Staffing & Franchise (RSF) vertical, valued at approximately $2M in annual revenue. As a Client Success Partner, you will be responsible for full end to end customer account management. The successful CSP not only manages the day to day screening program for the customer, CSP develops strategic relationships with the customer & identifies opportunities to expand SBC’s footprint within the customer via incremental products and services.

Roles and Responsibility:

Implement and manage customer background screening programs to best align with customer’s organizational needs and goals

Structure and implement long term contract/agreements with customers to renew and grow revenue from customer base

Understand each client’s organizational dynamic. Probe to discover model and core initiatives in a s...