Elevate client experience as the Client Success Manager at Foundant, operating in a flexible remote-first setting. Lead a dedicated team to deliver impactful software solutions and services.
Your role focuses on optimizing customer engagement and satisfaction while leading multiple teams including Data Migration Specialists. You’ll be responsible for achieving company revenue targets through effective project delivery and creating streamlined processes for client interactions.
Key Responsibilities:
• Guide team in the successful implementation of software solutions
• Monitor client health during onboarding and engagement
• Inspire and develop team members for peak performance
• Lead the documentation of efficient operational processes
• Collaborate with management to align on company goals
Requirements:
• 5+ years in Professional Services or related fields
• 2+ years in leadership roles managing large teams
• Experience with change management and techno...