Client Success Manager, Corporate Travel

Regular Kuala Lumpur Corporate Travel – Other Job ID: 6942

Job Description (Updated: )

In this Role, you’ll get to

• Develop and maintain strong relationships with key clients through regular communication and meetings.
• Identify and understand client needs and expectations, ensuring they are met or exceeded.
• Act as the primary point of contact for clients, providing timely and accurate information and updates.
• Identify opportunities to grow revenue through upselling, cross-selling, and renewals.
• Negotiate and close contracts with clients, ensuring profitability and alignment with company goals.
• Work closely with the sales team to identify and target new key clients.
• Develop and implement account strategies to optimize client satisfaction and retention.
• Analyze client data to identify trends, opportunities, and potential risks.