We are looking for an experienced and proactive Client Success Manager (CSM) with 5+ years of experience in client servicing, account management, or agency-side operations. The ideal candidate has worked extensively with agencies handling multiple client accounts and possesses a solid understanding of the Amazon marketplace ecosystem.
This role requires exceptional communication, coordination, and stakeholder management skills to ensure seamless execution, strong client relationships, and consistent delivery across accounts.
Key Responsibilities

+ Own end-to-end client communication across multiple accounts

+ Build strong relationships with clients and manage expectations effectively

+ Coordinate with internal teams to ensure timely execution of deliverables

+ Track project timelines, priorities, and performance metrics

+ Share regular performance reports, insights, and updates with clients

+ Identify growth opportunities a...