About the Role

Are you passionate about delivering exceptional customer experiences and helping people find solutions with confidence? We are looking for a French-speaking Client Solutions Specialist to join a dynamic international team in Braga.

In this role, you will be the first point of contact for customers, providing professional support and ensuring a seamless experience with meal card services. If you enjoy problem-solving, communicating with people, and working in a fast-paced environment, this opportunity is for you.

Key Responsibilities

• Provide outstanding customer support via phone, email, and chat.
• Assist customers with meal card activation, account inquiries, balance checks, and transaction-related questions.
• Guide customers through product features and benefits while ensuring a positive customer experience.
• Resolve customer concerns efficiently and professionally.
• Accur...