Job Details:

Job Title: Client Services Technician

Location: Foster City, CA 

Duration: 6+ Months

Pay Range: $44.00 - $46.42 per hour on W2

 

Job Description:

As a member of the Client Services team, an IT Desktop Support Technician will provide IT support to all client’s end users. In this position, staff will be tasked with fielding all incoming support requests, prioritizing and assigning requests to the appropriate party as needed, and ensuring that requests are addressed in a timely manner. The person in this position will be part of a team that staffs our onsite support team that services for our end users.

 

Responsibilities:

• Provide onsite support 5 days a week


• Manage Tier 1 support requests via emails, Slack and Jira/ServiceNow Service ...