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Client Services Specialist
Axelon Services Corporation
📍
Johnston, Rhode Island, United States
Location
Johnston, Rhode Island
Posted
May 16, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Title: Client Services Specialist
Location: Johnston, RI
Timings: 10 AM - 6:30 PM/8:30 AM - 5 PM
Pay: 24/hr
Description:
As a successful member of Commercial Operations, you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues. Specialist will perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues. In addition, they will support the implementation of solutions that will ultimately improve Service Level, decrease operational effort, and increase the overall client experience.
Responsibilities:
Location: Johnston, RI
Timings: 10 AM - 6:30 PM/8:30 AM - 5 PM
Pay: 24/hr
Description:
As a successful member of Commercial Operations, you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues. Specialist will perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues. In addition, they will support the implementation of solutions that will ultimately improve Service Level, decrease operational effort, and increase the overall client experience.
Responsibilities:
- Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email.
- Research and train clients on all products offered....