Client Services Specialist, German Speaker (Spanish as a Second Language)
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Job Description
Position Overview
As a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring the timely resolution of product access, licensing, and account issues. You will deliver an exceptional customer experience by solving problems effectively, communicating clearly, and collaborating in a fast-paced, team-oriented environment.
Do you enjoy working with Windows, Microsoft Office, and CRM tools such as Salesforce to resolve customer inquiries? Bring your skills to our team — apply today!
Key Responsibilities
Provide multi-channel support (phone, chat, email) to customers and partners
Troubleshoot product access, licensing, account, and order-related issues, ensuring timely resolution
Ensure access to purchased software using internal systems and remote tools
Deliver a high-quality, solution-focused customer experience
Educate custome...