Join the HearingLife Canada team as a Client Services Administrator and be instrumental in enhancing client experiences. Focus on exceptional customer service and efficient clinic operations to improve hearing health.
In this role, you will be the first contact for clients seeking assistance. You will coordinate appointment scheduling, assist with basic administrative duties, and keep the clinic environment welcoming and organized. Your contributions will greatly assist clinicians and support the overall mission of providing better hearing care across Canada.
Key Responsibilities:
• Act as the initial point of contact for clients
• Schedule and manage clinician appointments effectively
• Ensure organized and clean clinic waiting areas
• Provide administrative support to clinic operations
• Facilitate payment processing and insurance tracking
Requirements:
• Minimum 2 years of customer service experience required
• Strong skills in organization and multitas...