Join ALS Oil & Lubricants – Wellington, New Zealand

ALS Oil & Lubricants is looking for a motivated Client Services Officer to join our Tribology Division based in Lower Hutt .

About The Role

ALS Client Services works closely with clients to deliver high-quality service through effective communication, coordination, and technical support. As a Client Services Officer , you will play a key role in supporting laboratory operations and ensuring a positive client experience from sample receipt through to query resolution.

Key responsibilities include:

• Database administration and entering sample information into LIMS
• Sample receipt, sorting, and login
• Managing incoming calls and monitoring client enquiries
• Coordinating and resolving client queries professionally and promptly
• Supporting sample kit dispatch, invoicing, courier bookings, and logistics
• General recept...