Location
Australia
Posted
June 19, 2026
Commute
Local Area
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Job Description
Assure breaks the mould of traditional call centres. Here, initiative, empathy, and critical thinking are valued just as much as performance. As a Client Services Officer, youβll be the vital connector between clients and Assure EAP services, managing calls with care and confidence.
Β What Youβll Do
- Deliver outstanding customer experiences from the first interaction
- Think on your feet to resolve sensitive enquiries with professionalism
- Collaborate across teams to provide tailored support
- Update client info and use internal systems to assist effectively
The Role
- Full-time position
- Flexible scheduling available
- Ongoing coaching and development provided
What Weβre Looking For
- Passion for customer service (retail, hospitality or call centre welcome)
- Confident multitasker across CRMs and Microsoft Office
- Detail-oriented, ...