As a member of the Client Services team, you will act as an interface between the clients' operations and Euroclear's own operations.

In this role, you will provide excellent service to clients, considering procedures and constraints. You will deliver valuable insights to clients and provide feedback on tactical and structural intelligence to our operations.

• Handle Client inquiries received by phone, email and instant messaging channel.
• Liaise with numerous internal departments to help you answer client queries in an effective and timely manner.
• Preserve BAU to support our clients in case of contingency situations.
• Actively contribute to the team effort in achieving important metrics collectively.
• Actively contribute to improvements to the processes to ensure an excellent service to clients.
• Build strong working partnerships with numerous internal Stakeholders ...