Job Description

• Works collaboratively with community PSWs and nurses, and assists with the scheduling and coordination of PSW and nurse services.
• Liaises with clients, staff, and community partners.
• Acts as a problem solver for clients and responds to inquiries from LHIN and employees.
• Reports client and staff concerns to the Home Support Supervisor.
• Liaises with funder representatives regarding client care.
• Collects and enters all pertinent client data into the computer system.
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and nurse program.

Qualifications

• Minimum of 2 years working in an office setting.
• Must be able to work weekends on a rotation basis.
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset).
• Medical Office A...