Join Tangerine's team as a Bilingual Client Service Specialist in Moncton, New Brunswick. Engage with clients and provide top-tier banking support in a fast-paced environment.

This full-time position involves being the first point of contact for clients, offering guidance on their banking needs while promoting self-service options. You will take part in comprehensive training and stay flexible across shifts, aligning with Tangerine’s commitment to excellence in client service. Your ability to communicate effectively in both English and French is key.

Key Responsibilities:
• Serve clients through inbound, outbound, and eService platforms
• Educate clients on various financial products and services
• Recommend solutions based on clients’ financial needs
• Resolve issues and improve service delivery on first contact

Requirements:
• Proficiency in English and French, both written and oral
• Strong problem-solving an...