📍 Local Job Near You
Client Service Specialist - Airfreight
Crane Worldwide Logistics
📍
johor bahru, Malaysia
Location
johor bahru
Posted
June 11, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Handle key customer accounts and serve as main contact for airfreight enquiries.
- Liaise with airlines, co-loaders, and vendors to secure rates and cargo space.
- Follow up on quotations and convert opportunities into bookings.
- Coordinate with operations, warehouse, and finance teams for smooth shipment execution.
- Monitor shipments and resolve delays or service issues promptly.
- Provide market updates on rates, space, and peak season trends.
- Support sales team on account growth and new business opportunities.
- Maintain accurate records in internal systems.