**VCA Veterinary Specialty and Emergency Center of Kalamazoo** is a 24/7/365 emergency, critical care and specialty practice, located in Portage, MI. We are seeking an **Experienced Client Service Representative** to join our team Full-time.

Are you searching for more work life balance? We support wellness, and the ability to work on a flexible schedule. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician career has to offer. We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve.

**Client Service Representative Duties:**

+ Customer service functions such greeting clients and handling multi-line telephones
+ Scheduling and confirming appointments
+ Placing outbound calls for follow-ups and reaching out to prospective clients
+ Presenting and explaining fees, including processing payments
+ Recommending, ...