• You act as the primary and reliable point of contact for our existing Italian-speaking customers and prospects, handling inquiries via email and phone.
• You work closely with other departments to find quick, comprehensive solutions for more complex customer questions.
• You continuously expand your financial knowledge through internal training and self-motivated learning.
• You leverage customer feedback to identify areas for improvement in both our product and internal processes.

→ This position is initially fixed-term for two years.

• Educational Background: You hold a degree in Business Administration, Economics, or a related field, or you have completed a relevant commercial apprenticeship (ideally in banking).
• Professional Experience: You bring at least one year of relevant practical experience specifically within the banking, FinTech, or broader financial services sector.<...