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Job Description
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This career opportunity is available at Tailored Claims Solutions for the Client Service Manager, who will be based in the Glacier Building, Belville.
WHAT WILL YOU DO?
The purpose of this role is to be Chair for the Claims committee which reviews claims that are rejected. Resolve and formulate responses to complaints received from Clients/Ombudsman/Internal Arbitrator /Client Care /Claims Advocacy team. Provide assistance in specialist technical support to the adjuster and skills development through on the job training /peer coaching. The responsibilities will include resolving disputes involving claims adjustments and negotiations with the ins...