Drive client satisfaction as a Client Service Lead specializing in group benefits. Oversee client engagements, ensuring the strategic delivery of benefits programs and strong relationship management.
In this pivotal role, you will lead the service team and partner with technical resources for effective program design and management. Your skills in negotiation and relationship-building will be crucial to navigating complex interactions with clients and vendors while supporting revenue growth through new business ventures. Client satisfaction will be your primary goal.
Key Responsibilities:
• Direct client service team for benefits management
• Oversee comprehensive project planning and delivery
• Proactively advise clients on benefits strategies
• Coach colleagues and foster team development
• Expand revenue by offering innovative solutions
Requirements:
• 10+ years in managing group benefit plans
• Proven success in client relationship growth
• Strong c...