Become a Client Service Expert with HearingLife Canada and help individuals hear better! This role focuses on exceptional customer service, appointment scheduling, and smooth clinic operations.
As a Client Service Administrator for HearingLife Canada, you will play a crucial role with a 'people-first' approach. You will engage warmly with clients, manage inbound communications, and streamline appointment booking. Your organizational skills will ensure clinic environments are welcoming and resources are readily available.
Key Responsibilities:
• Greet clients and answer inquiries with professionalism
• Manage appointment scheduling and clinician coordination
• Maintain tidiness of clinic waiting areas and supplies
• Provide administrative support to clinicians and clients
• Process payments and track insurance claims accurately
Requirements:
• Minimum 2 years of customer service experience
• Strong organizational skills for managing priorities
• Proficie...