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Client Service Coordinator
Banfield Pet Hospital
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Herndon, United States
Location
Herndon
Posted
June 11, 2026
Commute
Local Area
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Job Description
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S UMMARY OF J OB P URPOSE AND F UNCTION:
The Client Service Coordinator (CSC) drives the f low of clients and p ets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and p ets), ensures good communication with associates and clients, and coord inates the care of clients and p ets in a hap py, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
E SSENTIAL R ESPONSIBILITIES AND T ASKS
ο· Live and exemplify the Five Principles of Mars, Inc. within self and team.
ο· Actively recruit new clients by promoting hospital services and route the flow of clients and p ets to ensure superior client care and maximum productivity...
S UMMARY OF J OB P URPOSE AND F UNCTION:
The Client Service Coordinator (CSC) drives the f low of clients and p ets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and p ets), ensures good communication with associates and clients, and coord inates the care of clients and p ets in a hap py, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
E SSENTIAL R ESPONSIBILITIES AND T ASKS
ο· Live and exemplify the Five Principles of Mars, Inc. within self and team.
ο· Actively recruit new clients by promoting hospital services and route the flow of clients and p ets to ensure superior client care and maximum productivity...