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Client Service Coordinator - 005288

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Banfield Pet Hospital
📍 Waldorf, United States
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Location Waldorf
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Posted April 12, 2026
🚗
Commute Local Area
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Job Description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

The Client Care Associate’s primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication.

Description - External

Essential Responsibilities and Tasks

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution.
  • Recommend potential products or services by recognizing and analyzing client needs.
  • Contribute to team effort by accomplishing related results (personal metrics).
  • Manage high volume of incoming client requests via telephone, email, and web chat.
  • Other job duties...

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    📍 Location Details

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    City
    Waldorf
    🗺️
    Country
    United States
    🚗
    Commute
    Local Area

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