Join VON as a Client Service Associate in a full-time, temporary role focused on planning and scheduling for Visiting Nursing services. You will ensure effective client intake and service provider assignment.
This essential role requires managing service providers' schedules, documentation, and communication within the team. Your strong customer service skills will be vital as you support client needs and maintain continuity of care while navigating local geography. This position serves as a backbone to the Visiting Nursing program, ensuring the highest service levels.
Key Responsibilities:
• Maintain service providers’ schedules as directed
• Use Procura software for client assignments
• Document communications with clients and staff
• Reschedule visits based on staffing changes
• Monitor safety outcomes via the Cell Trak Portal
Requirements:
• High school diploma and office administration certificate
• Minimum 1 year scheduling experience
• Proficient...