Join HearingLife Canada as a Client Service Administrator, where you’ll provide exceptional care to clients seeking hearing solutions. Your expertise in customer service and relationship-building will be pivotal in enhancing client experiences every day.
In this role, you will play a crucial part in supporting clients and clinicians within a vibrant clinic environment. Your responsibilities include managing inbound calls, scheduling appointments, and maintaining a welcoming atmosphere. Strong organizational skills are essential to ensure smooth daily operations and enhance client satisfaction.
Key Responsibilities:
• Deliver top-notch customer service as first contact for clients
• Manage clinician schedules and coordinate appointments
• Maintain organized and pleasant clinic waiting areas
• Support clinicians with client file management and promotions
• Process payments, track claims, and manage inventory
Requirements:
• Minimum 2 years of customer service e...