Join the team as a Client Relationship Specialist focusing on group benefits and drive client retention and satisfaction. Utilize your expertise to handle complex inquiries and enhance service delivery.
This full-time position demands a proactive approach to account management, where you will engage with producers and group plan administrators. You will manage post-sales activities, making a lasting impact through effective communication and collaboration. Your role will include facilitating premium growth through presentations and strategic meetings.
Key Responsibilities:
• Conduct inquiries and independently resolve client issues
• Build trust with clients and stakeholders through exceptional service
• Identify growth opportunities alongside Sales Consultants
• Process requests related to policy changes and updates
• Ensure accurate Salesforce records for all client interactions
Requirements:
• Strong understanding of group benefits, including Health and De...