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Client Relationship Manager

๐Ÿข
Corporation Service Company
๐Ÿ“ Springfield, United States
๐Ÿ“
Location Springfield
๐Ÿ“…
Posted June 05, 2026
๐Ÿš—
Commute Local Area
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Job Description

Strategic Account Managerย 

Open to any CSC Officeย 

Mon-Fri 8am-5pmย 

West Coast hours preferredย 

The Strategic Account Manager (SAM) is responsible for protecting and growing CSCโ€™s existing revenue base through proactive client engagement, risk identification, and strategic collaboration with Sales. This role focuses on outbound activity to strengthen client relationships, mitigate attrition risk, and identify expansion opportunities within assigned accounts.

The SAM acts as a trusted advisor to key clients, ensuring service excellence while aligning CSC solutions to evolving client needs.Key Responsibilities 1. Revenue Retention & Risk Mitigation

  • Own and deliver against assigned client retention targets (., โ‰ฅ98.6% annual retention).
  • Proactively identify at-risk accounts through service trends, engagement gaps, M&A activity, or competitive signals.
  • Execute structured retention strate...
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    ๐Ÿ“ Location Details

    ๐ŸŒ†
    City
    Springfield
    ๐Ÿ—บ๏ธ
    Country
    United States
    ๐Ÿš—
    Commute
    Local Area

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