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Client Relations Specialist (Customer Service)
North American Production Sharing de México, S.A. de C.V.
📍
tijuana, Mexico
Location
tijuana
Posted
June 19, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Serve as the primary day-to-day contact for key customers, ensuring high responsiveness and accessibility.
- Manage and strengthen relationships with key accounts, delivering a high level of customer satisfaction.
- Lead account-level initiatives related to organizational change management.
- Coordinate and support project management activities at the account level, ensuring timely and effective execution.
- Support new business development initiatives, including quotations and product launch requirements.
- Oversee and manage the order fulfillment cycle to ensure smooth operations.
- Drive and maintain high On-Time Delivery (OTD) performance.
- Collaborate with internal teams to continuously improve processes and enhance customer service.
- Technical degree in Business Administration or High School.
- Experience in Customer Service detail...