Lead the Client Onboarding Team at Scotiabank in Montreal, focusing on KYC standards and compliance. Elevate client experiences while managing team performance effectively.
As the Manager of the Onboarding Team, you’ll drive the success of Canadian Commercial Banking’s compliance efforts related to Client Due Diligence (CDD) and Know Your Client (KYC) standards. This role demands a focus on team management, ensuring day-to-day operations are executed efficiently and that client interactions meet Scotiabank's service excellence. Your expertise will foster a customer-centric culture and enhance relationships with clients and banking partners.
Key Responsibilities:
• Oversee client onboarding and KYC process execution
• Manage team performance and case completion deadlines
• Conduct training and development for staff
• Ensure adherence to compliance and regulatory standards
• Engage with clients to resolve issues promptly
Requirements:
• Business undergraduate d...