THE JOB

The Client Manager is responsible for delivering high client standards and corporate objectives and will also work as a team member within the Client Services team sharing knowledge, information and valuable client feedback with other colleagues to assist in the formulation and implementation of strategies that create an outstanding ticketing service to our clients.

The Client Manager mustmaintainand nurture client relationships to ensure their ongoing development by providingoptimumbenefits from Ticketmaster technology and marketing initiatives.

Client Management Best Practice – to ensure that ticketing service delivery aligns with the most effective, efficient, and highest quality delivery possible including communication internally and externally, and the use of internal documents,policiesand procedures. 

Client Relationships – Develop and grow relationships with existing and potential clients. The Client Manager willestablishand ma...